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Digital Product vs. Medical Product Design Process

Shimei Lee
9 min readApr 15, 2023

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How to apply UX to medical product design and what app/web designers can learn from the MedTech industry

User-centred design for digital and medical products

A while ago, I listened to the medical device development process mentioned on the Biomeder Podcast. It seems that the design process for medical devices, in general, is very similar to that of digital product design: Research, Design, Testing, Production, and Launch. I was wondering about the characteristics of the digital product design process and how we could integrate UX design methods into the development process of medical-related products. This way, our medical products can better achieve a human-centred or user-centred concept. I plan to discuss this topic with the host of the Biomeder Podcast. These are my initial thoughts.

The basic process of UX design for digital products

I think we can start by looking at the most common UX design process for digital products. For example, I will use a remote doctor consultation app redesigning project to illustrate how to apply UX design methods to make the experience more user-centred. I designed the following scenarios:

During the epidemic period, a medical centre built several telemedicine service projects, including the use of mobile apps for people to see doctors remotely. These digital

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Shimei Lee
Shimei Lee

Written by Shimei Lee

英國愛丁堡大學博士畢業 (經驗設計領域) ,曾從事網站設計及數學媒體設計教學,目前定居蘇格蘭,專注於 UX、UI、QA 及產品設計

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